How the website design process works

Clear process.
No guesswork.

Every website starts with a conversation and a clear direction.
From our first chat to launch day, here's how the process works
and what you can expect along the way.

Three steps

From first chat to looking after it

01  Talk and plan

A chat about your business, your customers and what your website needs to do. Then you get a written plan with the scope, price and timing. A deposit is paid once the agreement is signed.

What you'll need: Just a little time to chat about your business, your ideas and what you're hoping to achieve.

02  Build and review

Your website is planned around your customers and what they need to know before choosing your business. We'll start with the homepage to get the design and direction right, then build the remaining pages in WordPress. You'll have opportunities to review your website and request changes along the way.

What you'll need: Any branding, photos and content you have, plus your feedback at each review stage. Keeping your changes together helps the project stay on track.

03  Launch, connect and look after

Before launch, your website is checked across desktop and mobile, contact forms are tested and essential SEO settings are in place. Once everything is approved, your website goes live and you'll receive guidance on how to manage it.

And if you'd rather leave the technical side to someone else, hosting and Website Care are available.

What you'll need: Your final approval before launch, then it's time to start sharing your new website with the world.

Behind every page

The V.I.S.I.B.L.E. Method

Every website starts with a strategy. The V.I.S.I.B.L.E. Method brings together seven essential elements to create a professional website that's designed to work for your business, not just look good.

Visible in search

Search basics set up so Google understands each page.

Intuitive to navigate

Visitors find what they need without hunting for it.

Strategic in structure

Pages planned around how your customers choose you.

Inspiring trust

Reviews, real work and clear details, right where people look for them.

Built for your audience

Written for the people you want to work with.

Leads to action

A clear next step on every page.

Easy to update
and grow

You can make small changes yourself, and the website can grow with your business.

Peak Neuro Australia website project by Emmagraphy

See it in practice

A complex service, made simple to choose

Peak Neuro's old website made visitors work hard to understand what was on offer. The redesign explains the service from the first screen and gives people one clear next step.

Read the Peak Neuro case study →

Step one

Ready for a chat?

Let's talk about your business, what you're hoping to achieve and how your
website can help. It all starts with a conversation.